First
impressions count, so what your
customers see when they visit
and what they hear when they
call can be vital.
Up to 70% of callers are placed
on hold or must hold in a queue
at some point during a business
telephone call. If your customer
is placed on hold and has to
listen to long periods of silence
surveys show that there’s
more than a 50% chance that
they will put the phone down
and up to 30% chance they won’t
call back.
On-hold recordings and messages
maximise your selling opportunities.
Customers on-hold are already
interested in your company and
the product or service you offer
and up to 16% may even buy based
on an offer they hear whilst
waiting.
Retell has a range of professional
competitively priced Music on
Hold (MOH) players that simply
plug into the MOH port of your
telephone system.
Choose from;
Pre-loaded on hold
track for easy set up
3 royalty free music
tracks & announcements for
easy set up
Software to mix your
choice of music & messages
Bespoke Studio Messages
Retell can also produce professional
royalty free music and announcements
for your existing MOH system
or for example to provide announcements
for IVR, auto
attendant welcome messages
or
call recording warning announcements
Another important part of creating
a professional business impression
is what happens to your callers
when your business is closed
or your lines are busy. Retell
has a range of professional,
high capacity answering systems
that are used extensively by
doctors, dentists, wholesalers
and many more.
Now your visitors will see
that you mean business too
Retell’s
VGP 70 is a music on hold
player with a difference. Not
only can it play music and announcements
to callers put on hold but it
can also display goods and services
at a reception or shop window
when connected to a TV, TFT
or video screen.
Retell-creating a professional
impression for your business
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