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With Retell your callers will hear that you mean business

First impressions count, so what your customers see when they visit and what they hear when they call can be vital.

Up to 70% of callers are placed on hold or must hold in a queue at some point during a business telephone call. If your customer is placed on hold and has to listen to long periods of silence surveys show that there’s more than a 50% chance that they will put the phone down and up to 30% chance they won’t call back.

On-hold recordings and messages maximise your selling opportunities. Customers on-hold are already interested in your company and the product or service you offer and up to 16% may even buy based on an offer they hear whilst waiting.

Retell has a range of professional competitively priced Music on Hold (MOH) players that simply plug into the MOH port of your telephone system.

Choose from;

Pre-loaded on hold track for easy set up

MUSIC TEL 60  
 


3 royalty free music tracks & announcements for easy set up

VGP30 SATELLITE VGP70 SATELLITE

Software to mix your choice of music & messages

VGP30 STANDARD VGP70 STANDARD PINEWOOD STUDIO SOFTWARE


Bespoke Studio Messages
Retell can also produce professional royalty free music and announcements for your existing MOH system or for example to provide announcements for IVR, auto attendant welcome messages or call recording warning announcements

Another important part of creating a professional business impression is what happens to your callers when your business is closed or your lines are busy. Retell has a range of professional, high capacity answering systems that are used extensively by doctors, dentists, wholesalers and many more.

Now your visitors will see that you mean business too

Retell’s VGP 70 is a music on hold player with a difference. Not only can it play music and announcements to callers put on hold but it can also display goods and services at a reception or shop window when connected to a TV, TFT or video screen.

Retell-creating a professional impression for your business

Product Range

VGP30 Satellite

VGP30 Standard  
VGP70 Satellite - VGP70 Standard  
Create professional on hold messages - Pinewood Studio Software Bespoke On Hold Messages  

Help on Recording

About phone recorders
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Compatibility Guide
Training tips
Role playing equipment

Retell Product Range

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© Retell 2003

Retell Ltd, 53 Thames Street, Sunbury on Thames, Middlesex TW16 5QH, England
Tel: 01932 730890
Fax: 01932 780383
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