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Now your callers will hear that you mean business

"20% of listeners to on hold messages are more inclined to make a purchasing decision based on the information in a message" AT&T and CNN survey

First impressions count, so what your customers see when they visit and what they hear when they call can be vital.

Up to 70% of callers are placed on hold or must hold in a queue at some point during a business telephone call. If your customer is placed on hold and has to listen to long periods of silence surveys show that there’s more than a 50% chance that they will put the phone down and up to 30% chance they won’t call back. Are you prepared to take that kind of a risk?

Customers that you have placed on-hold are also already interested in your company and the product or service you offer. A carefully worded announcement will not only keep their attention but surveys show that up to 16% may make a purchasing decision based on information they hear in a message whilst waiting. Retell offers a customised announcement service using professional recording artists and a multitude of music choices.

Retell has a range of professional, competitively priced Music on Hold (MOH) players with generic royalty free music tracks and announcements. Now you don't need to have a telephone system like a Panasonic, Samsung, NEC or other to give your business a professional image thanks to the new VGP 30 range. Businesses of all sizes and even home workers can now portray a professional image when they put customers on hold. Retell's professionally recorded music and announcements are licence paid and royalty free to comply with the rules of the Performing Rights Society.

Choose from;

For connection to a handset or PABX with three royalty free music tracks & announcements

Software to mix your choice of music & messages

CUSTOMISED MESSAGES
MUSIC CHOICES

Retell can also produce professional Royalty free music and announcements for your existing MOH system or for example to provide announcements for IVR, auto attendant welcome messages or call recording warning announcements

Another important part of creating a professional business impression is what happens to your callers when your business is closed or your lines are busy. Retell has a range of professional, high capacity answering systems that are used extensively by doctors, dentists, wholesalers and many more.

Retell-A professional image for any business of any size

 

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© Retell 2003

Retell Ltd, 53 Thames Street, Sunbury on Thames, Middlesex TW16 5QH, England
Tel: 01932 730890
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