| Intelligent Recording
Interface - 650 £99.99 +VAT
What our customers say about the 650 Intelligent Recording
Interface and the 957Adv:
"That sound quality is soooo good! I am very
impressed."
Debbie Smyth - Siemens
Main Features
- Superior balance between recorded parties
- Noise free ‘agent observe’ recording
- Prevents activation of recorder by room noise
- 6-level selector for all types of handsets and
headsets
- Privacy button with LED (lockable mute)
- In use indicator lights when person is talking or
on hold
- On/off hook detection
- Stereo output socket
- Compatible with all handsets that unplug (a clear
plastic connector often referred to as RJ 9)
- Free Help-line. One year warranty
Advanced Features:
- No compatibility worries. Gives perfect recordings
from your telephone or turret whatever your telephone
system, headset or handset
- For a short presentation on why Retell's Intelligent
Recording Interface is superior to other handset connectors
click
here
- Watch
a video guide on how to fine tune the Intelligent
Recording Interface for the best possible recording
quality
- A breakthrough in call recording technology
- Offers the best audio recording quality of any method
of connecting to the telephone in the world and is
used in professional broadcasts
- Perfect balance between the two people talking,
as connection is made to both the microphone and loudspeaker
in the handset or headset
- No compatibility worries. Gives perfect recordings
from your telephone or turret whatever your telephone
system, headset or handset
- Noise free ‘agent observe’ recordings,
without any sound from the supervisor mixed in with
the recordings of the agent and the customer
- Some phones are live even when they are on hook.
Simple recording connectors send any signal they receive
to the recorder, meaning that you can get recordings
due to noise in the room. The Intelligent Recording
Interface prevents starting of recording by room noise
when the phone is on hook because its microprocessor
can detect when a call is in progress
- In use indicator light, shows when you are on a
call, even if you are not talking. Stops people interrupting
you when you are listening on the phone
- Compatible with all handsets or headsets that plug
in with the common RJ9. We can custom make cables
for you if your headset or handset uses different
kinds of plugs, please ask us
- High tech: contains 4 amplifiers, 3 automatic level
controls and a microprocessor
- Independent Automatic Level Controls ALC, (Automatic
Gain Control, AGC) for both near and far party (agent
and customer)
- Mono output gives choice of mic or line level signal
- Mono output is muted when the phone is on hook
- Stereo output has near party in one channel and
far party in the other. Output is not muted when on
hook
- Switchable call timeout time from 1 to 10 seconds
- The IRI can adjust the volume of the customer in
your handset/headset to a comfortable level, even
if your telephone does not have this facility
- Adjustable record level for each side of the conversation
for fine tuning of recording quality
- Switchable tone injection to verify that the telephone
is off-hook
- Transformer isolation from telephone line
- For developers: a stereo cable plugged into the
mono socket sends a control tone to indicate to an
external application when the telephone is on and
off hook. Also the LED socket gives a voltage when
a call is in progress, and not between calls
Included With The Intelligent Recording Interface:
- 1 Intelligent Recording Interface
- Curly connection cable to connect the IRI to the
telephone
- Mono audio cable to connect the IRI to the recorder
- Stereo audio cable to connect the IRI to the recorder
- 1 mains adaptor for and USB lead (either can be
used for for power)
- Order 650E for 2 pin European power supply, or 650U
for US power supply
- Instructions
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