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Retell – The Call Recording Specialists
 
Why record telephone calls:
It's a competitive world and providing excellent customer
service is paramount not only to business success but perhaps
even survival.
Protecting your business by proving 'who said what' in a dispute
may be critical and will save you time and money in the long
run.
It is the best way to train & coach staff on how to handle
telephone calls effectively.
Record your telephone calls to avoid the problems associated
with inaccurate order taking, lost delivery details or disputes
about prices.
Who uses call recording:
Retell supplies phone conversation recording equipment to
major UK & International businesses, including the banks
and financial institutions, local councils, public and government
authorities, the BBC, the Police, small/medium enterprises
& private individuals alike. When you contact Retell you
are in good company.
Why Retell:
Because we care and because we have the most comprehensive
range available you will get the most cost effective solution
based on your needs. From a one line recorder to hundreds
of lines across several sites make Retell your call recording
company of choice.
Our portfolio includes:
Call recording software for a single desk or for recording
over a LAN
IP plug & play call recording systems for small business,
branch offices or work groups
Multi-line/multi site call recording systems for extensive
recording & total security
Multi extension call recording systems for training &
monitoring
Phone training kits ideal for 'agent observe' in call centers
of all sizes
Agent evaluation software, Customer satisfaction software,
Agent training systems, Call Management Systems, IVR, fax
servers, mobile phone recorders and the UK's only high capacity
business answering machines.
Why now:
The sooner that you start to record your calls, the sooner
you will start to benefit. Most customers find that within
2 or 3 weeks of recording their calls something happens for
which call recording either saves or makes them enough money
to cover the cost of the equipment. From only about £160
you can get started with your first piece of equipment so
that you can benefit as well. There is no risk to you as most
products are supported by our no quibble 14-day satisfaction
guarantee, a help-line and Retell's pledge to provide you
with the right product at the right price.
To find out more about telephone conversation recording
and how it can help you explore this site or contact us on:
01932 730890 e-mail sales@retell.co.uk, or fax 01932
780383
Retell
53 Thames Street
Sunbury on Thames
Middlesex TW16 5QH
England UK
How was your experience of this website?
We want your experience of Retell and this website to by
enjoyable, easy and useful. If you have any comments that
can help us to improve the experience for you next time, please
email them to webmaster@retell.co.uk
or ask for the web team if you telephone on +44 (0)1932 779755.
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