Since 1986 Retell has spearheaded the advance of telephone recording technology. Our market leadership is amply reflected by our product catalogue.

Retell’s call recording equipment and accessories range is the most comprehensive in the UK.

Our telephone recording products address the broadest palette of business and public-sector usage: from the comparatively modest needs of individuals, through the regular requirements of SMEs, to the weight, volume, accuracy and rigorousness demanded by the largest government departments, financial trading floors and multi-seat call centres.

Throughout business Retell has continually raised the bar on advanced call recording technology. In the 90s Retell was the first company to facilitate telephone recording through the insulated cable; a major advance in the days before handsets commonly could be unplugged.

SENSE: A Retell worldbeater.

We’ve developed our unique and world-leading SENSE call recording platform on the back of our years of experience and insiders’ knowledge of customer requirements.

Cost-effective, future-proof and scalable, SENSE protects your investment by working with any type of PABX.

Part of an ever-evolving family, SENSE has been adopted as a standard technology base by many other suppliers and has been integrated with leading PABX, CRM and call management solutions.

You can buy SENSE as a full turnkey recording system complete with server and software, or as an interface to your own software. Because we write and control all the code, we can ensure SENSE’s reliability, stability and readiness for tailored integration to your needs.

Please take a look at the details and specifications of our full SENSE multi-line product range.

Patented advances in telephone recording technology:

• 650 Intelligent Recording Interface: prevents room noise from starting a phone recording on the hook: a breakthrough in call recording technology, delivering the best audio quality of any telephone connector in the world.

• 100% matching of PABX extensions to calls recorded on the trunk: 100% logical PABX call matching, especially beneficial when the call’s PABX channel is unknown. Our 2009 patent allows matching of multiple calls into a PABX, irrespective of whether all calls are ID-witheld or answered by different extensions.

Each products section includes a full range of appropriate call recording accessories.

For a personal view on how you can specifically benefit from Retell call recording solutions, simply email sales@retell.co.uk or telephone +44 (0)1932 779755.