Overview
Call Recording Sense multi-line
Sense Call Analyser
Sense Call Analyser
Custom Solutions
ISDN30, VoIP, ISDN2, analogue
Off The Shelf Range
16 Channels ISDN30
2 Line, 4 Channels ISDN2
30 Channels ISDN30
4 lines of analogue
4 Lines, 8 Channels ISDN2
60 Channels ISDN30
8 Channels SIP/Cisco
Introduction Range
4 Channels ISDN 2 ext
4 Channels ISDN2
4 Lines of analogue ext
8 Channels ISDN2
Sense multi-line in depth
Exclusive Active Recording
CTI/CRM
CTI
Message on Hold
Speech Analytics
IVR
Answerer
Answerer/Terminator
100% Call Matching
PCI Compliance
Sense Family of Products
PABX Compatability
API
Tutorials
Call Recording (single line)
Accessory for 157 for tel line 142
Cassette recorder 701149
Handset adapter 156
Mobile phone voice recorder 157i
PC call rec software 957 Lite
PC call rec software 957 Pro
PC rec software data link
Phone tape recorder 703N
Taping telephone calls 120
Telephone recording software 957 Adv
Telephone connector for PCs 157
Telephone handset connector 650
Telephone Interface Telephone Coupler 650
Telephone recording adapter 145
WatsonMike Mobile 160
Mobile Phone Recording
Mobile Phone Recording Network
Mobile Phone Recording to your office
Mobile Recording any mobile
WatsonMike Mobile 160
Single line recording
Cassette recorder 701149
Handset adapter 156
Mobile phone voice recorder 157i
PC call rec software 957 Lite
PC call rec software 957 Pro
Phone tape recorder 703N
Taping telephone calls 120
Telephone recording software 957 Adv
Telephone connector for PCs 157
Telephone Interface Telephone Coupler 650
Telephone recording adapter 145
WatsonMike Mobile 160
Fax server
Fax server analogue
Fax server ISDN2
Fax server ISDN30
Recording phones
Phone with built in CD 175
Answering machines
Ans auto attendant 953IP
Answer 20 hours BTAM20
Answer good sound CLI 332
Answer mailbox 570
Messaging On Hold
Music on hold VGP30 Rack
Music on hold VGP30 Sat
Music on hold VGP30 Std
VGP25 Music on hold
Meeting Recorder
Meeting Recorder
text product
Call Management
Call Analyser
Recorded Announcement Device
RAD ISDN2
RAD ISDN30
Media boards
Analogue
ISDN 2
ISDN30 & T1
VoIP
Voice Firewall
Voice Firewall
Other multi-line, recording phones, meeting recorders
Recording phones
Phone with built in CD 175
Call Recorder on CD
Meeting Recorder
Verify
Vidicode
Answering machines, music on hold, fax servers
Fax server
Fax server analogue
Fax server ISDN2
Fax server ISDN30
Answering machines
Ans auto attendant 953IP
Answer 20 hours BTAM20
Answer good sound CLI 332
Answer mailbox 570
Phone with built in CD 175
Messaging On Hold
Music on hold VGP30 Rack
Music on hold VGP30 Sat
Music on hold VGP30 Std
Sense individual messages for each caller
VGP25 Music on hold

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VoIP

VoIP



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We make our own range of  computer telephony interface cards and software which we supply to call recording and IVR manufactuers as an alternative to Dialogic, Cybertech, AudioCodes etc.

Overview

  • VoIP is done in software without a Sense interface card
  • Normal VoIP installations involve an addition network interface card (NIC) in the server
  • Low level or high level API available with full documentation
  • Some features are available through the API that are not available in the end user product
  • Ideal replacement for manufacturers who were buying the Parrot card from Cybertech and are looking for a different vendor now that they have been bought by Nice
  • So the inside party can be distinguished from the customer and to be suitable for speech analytics gives a stereo output (unlike most other cards)
  • Completely scaleable from one to thousands of channels
  • Extension information is available matched to recordings made on the trunk
  • We will undertake custom design work
  • Part of the Sense product range

Protocols and codecs

  • SIP
  • Cisco Skinny
  • End 2011: MGCP
  • G.711
  • G.729a
  • End 2011: G.722, G.723, G.726, GSM

Operating Systems and databases

  • Server 2008 R2 32 bit and 64 bit
  • Server 2003
  • Windows 7 Professional 32 bit and 64 bit
  • Vista
  • XP SP3
  • Microsoft SQL Server 2008 Express
  • Microsoft SQL Server Workgroup Edition
  • Microsoft SQL Server Standard Edition

Line types

  • Analogue
  • ISDN30
  • T1
  • ISDN2
  • VoIP Selective recording with VoIP by IP address, MAC address and CLI