Telephone recording software 957 Adv

Overview

• Records from the curly cord of any handset or headset
• Excellent for an executive, call centre supervisor or home office
• Does not split a call up even if both parties stop talking during a call
• Does not make false recordings due to noise in the room between phone calls
• The world's most sophisticated curly cord recording connector. Patented
• Perfectly balanced sound between the two parties, even if they talk at once
• Records to the hard disk of your PC, or to a network drive
• Add notes to each recording, during or after the call

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• Ability to only record selected conversations

Connector

• Plugs into the line-in socket of any PC
• Compatible with all handsets and headsets that unplug
• For call centre supervisors allows recording using "barge in" without also recording supervisor's voice

Software

• Recordings can be stored encrypted or unencrypted
• Recordings can be password protected
• Application can be password protected to stop call centre agents from changing settings
• Search by notes, extension, time and date

In the box

• Call recording software
• Intelligent Recording Interface (IRI)
• Plug top power supply for the Intelligent Recording Interface
• USB cable as alternative power from PC's USB socket
• Stereo cable to connect the IRI to the line-in socket of the sound card

PC Compatibility

• Windows XP, Vista and Windows 7 32 bit and 64 bit

Testimonial

"That sound quality is soooo good! I am very impressed."
Debbie Smyth - Siemens

Options

   

• Click here for the Intelligent Recording Interface 650 Connector alone, without the software
• DATA INTEGRATION LINC which enables your own programme, for example, Access or CRM software, to control the 957 software. The most common use for this is for the automatic transfer of customer details from your database records into the notes and reference fields of the 957 software, so that you can search for a call by a customer name, or customer reference etc. You own programme can also start and stop recording and be notified that the 957 has made a recording successfully etc.