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Answerer/TerminatorCall Recorder on CD

Call Analyser

Call Analyser



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Overview

Lets you know:

  • How much each person is on the phone
  • If you have enough or too many trunks
  • Most dialled numbers
  • Tells you everything that happened on your phone system
  • Identify productive and unproductive employees
  • Identify busy periods and allocate staff resources effectively
  • Available as stand alone call management, or fully integrated with call recording

Options

  • Reporting across many different sites
  • Integrated call recording and playback

Technical

  • 32 bit only