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Sense Call AnalyserTaping telephone calls 120

Sense individual messages for each caller

Sense individual messages for each caller



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Overview

  • Plays any message to any caller
  • Plays any message to any agent
  • Unlimited choice of messages that can be played
  • Perfect for a car dealership that sells two brands of cars but has one phone system as can play the right brand messages to each caller 
  • Virtually unlimited concurrency, 600 channels per server
  • All messages start individually for each caller
  • Agent can listen to caller while they are receiving the on hold message
  • Functions available through the Sense API for integration with the phone system, IVR or CRM systems
  • Part of the Sense range of products
  • Designed and made by Retell