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As a user of Retell’s call recording products you deserve peerless help and technical support – safeguarding your investment now and for the future.

If you have already bought (or you’re planning to buy) a Retell call recording product, you’ll be glad to know of our comprehensive technical support programme.

But what if you’ve not yet decided on a Retell product? We believe you’ll be convinced by the diligence and commitment of our expert engineers and support personnel.

They’re the very same people who build our hardware and develop our software, so they know exactly what they’re talking about.

On this page you’ll find links to product set-up videos, user guides, software downloads, product FAQs, comparison charts and a wide range of value-added support services.

For more, please contact Retell's technical Support team.

Support/extended warranties

To buy extra peace-of-mind support for your Retell product, find out about extended warranties or contact our Support experts.     

Product videos

Our easy-to-follow videos will help you connect and set up your Retell products. Just select your product from the menu on the left.

Instructions

Need more information? Just select your product from the menu on the left.

Distributors/partners

A secure area for Retell distributors and partners – please click to register on the top right of this screen.

For a personal view on how you can specifically benefit from Retell call recording solutions, simply email sales@retell.co.uk or telephone +44 (0) 1932 730890.