Retell offers a wealth of value-added services designed to help you gain the most from your call recording solution.

Well-versed in installing City call recording systems of 3000 channels or more, our project management team boasts exemplary skills and experience. We’ll work closely with your business managers, IT/comms professionals and ISPs to ensure that your chosen solution is up and running quickly, smoothly and efficiently.

Our engineering teams provide extensive and reliable call recording installation services, including the logistics of moving and changing, throughout the UK and Europe. Since we manufacture most of our products, our engineers enjoy full technical support, both from our technical support team and any relevant original developers.

Collectively Retell boasts some 250 years’ experience in call recording, databases and telephone systems. We’re therefore delighted to offer comprehensive consultation on all aspects of telephone call recording, IVR, databases, general telephony and line control.

If you’d like your call recording and/or call management system to be integrated and fine-tuned to your IT infrastructure or business model, please find out about our customisation services.

As manufacturer, Retell is uniquely placed to provide training services for your personnel on our equipment, whether you’re our end-user customer or a partner within our reseller/dealer network.

 For a personal view on how you can specifically benefit from Retell call recording solutions, simply email sales@retell.co.uk or telephone +44 (0)1932 730890.