957 Response Codes

Before you proceed to requesting a response code for your call recording software you must first read and accept the following license conditions. We draw your attention to the Response Codes section which you must read carefully - We cannot refund any software purchases which have been fully licensed (ie you or your company have applied for a request code which we have supplied). This also applies during any during any trial periods that you may have the equipment under.
There is an Accept / Do Not Accept button at the end of this document which will allow you to continue to get your response code.

General Information

By installing and /or opening the software packaging, the user agrees to the following licence conditions. In case the user is not in agreement with the licence conditions, the software may not be used. In this case the user must return the programme package to the manufacturer immediately after the receipt or purchase in order to receive a full refund of the purchase price. The software is not sold to the user, but licensed to the user for the sole purpose of use. The user receives ownership of the diskette or CD and instructions as well as any other accompanying written documentation.

Response Codes

The software disc supplied with your Call Recording kit contains both a 30 day demo version and a fully licensed version. If you have previously installed the 30 day demo version you can only install the full version and you will have to send a request code to Retell to have your program unlocked. Once you have sent a request code and a response code has been supplied by Retell you are accepting the licensing conditions of the software and any request for a refund for the cost of the software will not be accepted.

Licensing Permission

This licence will allow the user to use a copy of the software on a computer under the condition that the software is at all times exclusively used on one computer. The use of the software is defined as storing the software on a computer in temporary memory form (e.g. RAM) or in the permanent memory (e.g. hard drive, CD-ROM). If a multiple licence has been purchased, the use may only use as many copies of the software as has been agreed to. The user can also make a copy of the software as a back up.

Copyright

The software is copyright protected by the respective copyright holders. The software contains copyright protected material as well as confidential corporate information which must be protected by the user. It is forbidden to decompile, reassemble or alter the software or any parts thereof or related software products in any readable form, or furthermore to alter, modify, translate, rent, lease, lend, resell or produce the software or any of its parts. The copyright includes in particular the program code, documentation, exterior appearance, structure, organisation or program data, program names, logos or any other forms of presentation with respect to the software. It is not permitted to reproduce, use, lend of alter the software contents unless explicit permission has been granted.

Length of Licence

Licensing permission is granted for an unlimited time, except in the case of demonstration versions, in which case the software will cease to function at some time. The licence automatically loses validity without explicit cancellation should any of the conditions contained within this agreement be infringed. In this case, the user is obliged to destroy all copies of the software in possession. The user may cancel the licence agreement at any time by destroying the software and all copies thereof.

Limited Guarantee

The supplier guarantees for a period of 12 months, beginning with the user's receipt of the software, that the software will function in a manner corresponding to the program description in the accompanying written material.

The supplier gives no guarantee that the software will be suitable for the user's purposes or that the software is compatible with the user's existing software or hardware. The supplier cannot accept liability for any consequential loss or any loss of data. The supplier's maximum remedy for any and all issues is the refund of the cost of the software up to the normal retail price of the software. No liability can be accepted for any consequences of any unsatisfactory data backup or security.

I accept the above terms and condition and want to send a request code.